Privacy Policy
Last Updated: 1st Aug, 2026
At JuteWave, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, request a quotation, or communicate with us regarding our products and services.
JuteWave is a jute, juco, cotton, and canvas bag manufacturer based in Morbi, Gujarat, India, offering standard and customized bags in different sizes, designs, and printing options, including bags customized with your company name, logo, artwork, or branding.
Our Commitment to Your Privacy
We understand that our customers, business partners, and website visitors may share personal and business information with us while making product inquiries or placing orders.
We are committed to:
- Handling your personal information responsibly.
- Using information only for legitimate business purposes.
- Taking reasonable measures to protect your information.
- Being transparent about how your information is collected and used.
- Not selling your personal information to third parties.
Information We Collect
We may collect information when you interact with our website or communicate with us, including when you:
- Submit a contact or product inquiry form.
- Request a quotation or product details.
- Request samples or customized bag information.
- Contact us through email, phone, or other communication channels.
- Submit artwork, logos, or design files for customized bags.
- Place an order or communicate with us regarding an existing order.
- Browse or interact with our website.
The information we may collect includes:
Contact Information
- Name
- Company name
- Email address
- Phone number
- Business address
- Country or location
Business & Order Information
- Product requirements
- Bag type and size requirements
- Quantity requirements
- Custom printing requirements
- Delivery or shipping information
- Quotation and order-related details
Customization & Design Information
If you request customized bags, you may provide:
- Company logos
- Brand names
- Artwork
- Printing designs
- Product images
- PDF, AI, CDR, or other design files
- Other information required to produce your customized bags
We use such information primarily to understand your requirements and manufacture the requested products.
Website & Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location
- Date and time of website visits
- Website usage and analytics information
How We Use Your Information
We may use the information we collect for the following purposes:
To Respond to Your Enquiries
We use your contact information to respond to product inquiries, quotation requests, sample requests, and questions about our jute, juco, cotton, and canvas bags.
To Prepare Quotations and Orders
We may use your information to prepare quotations, confirm product specifications, process orders, and communicate with you regarding manufacturing and delivery requirements.
To Customize Your Bags
If you provide a logo, artwork, brand name, or other design information, we may use it to prepare and manufacture your customized bags according to your instructions.
To Communicate With You
We may contact you regarding:
- Your inquiry
- Quotation
- Order status
- Product specifications
- Sample requirements
- Delivery or shipping information
- Customer support
- Business-related communications
To Improve Our Website and Services
We may use website usage and analytics information to understand how visitors use our website and to improve its functionality, content, products, and services.
For Business and Legal Requirements
We may use and retain certain information when necessary for accounting, record keeping, legal obligations, dispute resolution, fraud prevention, or other legitimate business requirements.
Sharing of Your Information
JuteWave does not sell or rent your personal information.
We may share relevant information with trusted third parties when necessary to provide our products and services, including:
Service Providers
Information may be shared with service providers who assist us with website hosting, technology, communication, payment processing, logistics, shipping, or other business operations.
Manufacturing & Production Partners
Where required to fulfill your order, relevant product specifications, quantities, artwork, or customization information may be shared with personnel or production partners involved in manufacturing your bags.
Courier & Logistics Providers
We may share necessary delivery information with courier, transportation, and logistics providers to deliver samples or completed orders.
Legal or Regulatory Requirements
We may disclose information when required by applicable law, legal proceedings, government authorities, or to protect our legal rights and business interests.
We take reasonable steps to work with service providers that handle information appropriately.
Payment Information
If you make a payment for our products or services through an online payment provider, your payment may be processed by the relevant third-party payment service.
JuteWave does not intend to collect or store your complete credit or debit card details on its website. Payment information submitted through a third-party payment provider may be subject to that provider's own privacy policy and security practices.
Cookies and Analytics
Our website may use cookies and similar technologies to provide essential website functionality, improve user experience, and understand website traffic.
We may use analytics tools to understand information such as:
- Number of visitors
- Pages visited
- Visitor interactions
- General website usage patterns
- Device and browser information
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online communication, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
How Long We Keep Your Information
We retain personal and business information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Responding to inquiries and quotations.
- Managing customer and business relationships.
- Processing and fulfilling orders.
- Maintaining business and financial records.
- Meeting applicable legal, accounting, or regulatory requirements.
- Resolving disputes and enforcing agreements.
The actual retention period may vary depending on the type of information and the purpose for which it is required.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Object to certain types of processing.
- Ask questions about how your information is being used.
To make a privacy-related request, please contact us using the details provided below.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
JuteWave is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing your personal information.
Children's Privacy
Our website and services are intended primarily for businesses, organizations, and general customers. We do not knowingly collect personal information from children for the purpose of providing our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.
When changes are made, we will update the "Last Updated" date at the top of this page. We encourage visitors to review this page periodically for the latest information.
Contact Us
If you have any questions about this Privacy Policy, how we handle your information, or wish to make a privacy-related request, please contact us:
JuteWave Custom Bag Manufacturer
Opp. Chakiya Hanuman, Sardar Nagar,
Morbi – 363641, Gujarat, India
Email: info@jutewave.com
Phone: +91 88497 15203
JuteWave
Manufacturer of Jute, Juco, Cotton & Canvas Bags with Custom Printing and Branding Solutions.